Privacy Policy
Updated: January 14, 2026
For individuals in the European Economic Area, United Kingdom, and Switzerland, you can read this version of our Privacy Policy.
We at Neurometric Inc (together with our affiliates, "Neurometric", "we", "our" or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, "Services").
This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our API. Our use of that data is governed by our customer agreements covering access to and use of those offerings.
1. Personal Data We Collect
We collect personal data relating to you ("Personal Data") as follows:
Personal Data You Provide
We collect Personal Data if you create an account to use our Services or communicate with us as follows:
1. Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment information, and transaction history (collectively, "Account Information").
2. User Content: We collect Personal Data that you provide in the input to our Services ("Content"), including your prompts and other content you upload, such as files, images, and audio, depending on the features you use.
3. Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send ("Communication Information").
4. Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity or age (collectively, "Other Information You Provide").
Personal Data We Receive from Your Use of the Services
When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
1. Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
2. Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
3. Device Information: We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
4. Location Information: We may determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example to protect your account by detecting unusual login activity or to provide more accurate responses.
5. Cookies and Similar Technologies: We use cookies and similar technologies to operate and administer our Services, and improve your experience. If you use our Services without creating an account, we may store some of the information described in this policy with cookies, for example to help maintain your preferences across browsing sessions.
Information We Receive from Other Sources
We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services.
2. How We Use Personal Data
- To provide, administer, maintain and/or analyze the Services;
- To improve our Services and conduct research;To communicate with you, including to send you information about our Services;
- To develop new programs and services;
- To prevent fraud, criminal activity, or misuses of our Services;
- To protect the security and safety of our Services and users;
- To comply with legal obligations and legal process;
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
3. How We Share Personal Data
We may share your Personal Data with third parties in the following circumstances:
- Service Providers: We share data with vendors and service providers who process data on our behalf.
- Business Transfers: In connection with mergers, acquisitions, or other business transactions.
- Legal Requirements: To comply with applicable laws, regulations, and legal processes.
- With Your Consent: We may share data with your consent or at your direction.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
5. Data Retention
1. Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment information, and transaction history (collectively, "Account Information").
2. User Content: We collect Personal Data that you provide in the input to our Services ("Content"), including your prompts and other content you upload, such as files, images, and audio, depending on the features you use.
3. Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send ("Communication Information").
4. Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity or age (collectively, "Other Information You Provide").
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your Personal Data, including:
- Access: Request access to your Personal Data.
- Correction: Request correction of inaccurate Personal Data.
- Deletion: Request deletion of your Personal Data.
- Portability: Request a copy of your Personal Data in a portable format.
- Opt-out: Opt-out of marketing communications.
To exercise any of these rights, please contact us at info@neurometric.ai.
7. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your Personal Data may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your Personal Data remains protected in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Neurometric Inc
Email: info@neurometric.ai
Website: www.neurometric.aiThis is some text inside of a div block.
